We require all customers to either use our Entrecloud nameservers or to use cloudflare. This is...Dev & Staging Sites On Entrecloud
Our staging/dev sites feature is still in the oven and will be coming in Q2 2019 - in lieu of...GDPR Compliance
As a webhosting provider we keep logs of who accessed which site, including full IP addresses....How Are Pageviews Calculated?
Update 8/09/18: For the time being we will not bill for pageview overages except in cases of very...How To Clone An Entrecloud WordPress Site
First login to your Entrecloud Dashboard HERE: Next click the edit button next to the entry for...How To Create A New WordPress Site
First login to your Entrecloud Dashboard HERE: Next click the "New Installation" button in the...How To Create A Sub Account for A Client or Team Member
Login to the Entrecloud App here. Next simply click the "Clients and Teams" button in the left...How To Fix Mixed Content Warnings
After you install an SSL there may be some content in your WordPress installation that is still...How To Restore A Backup
Entrecloud backs up your site every day! More frequent backups are available for Platinum level...I'm having problems after updating WordPress
We always thoroughly test new WordPress versions when they are release, however it's impossible...Managing your Domain Name Server (DNS)
Please reach out to firstname.lastname@example.org for any DNS related changes and they'll take care of...Managing your Secure Socket Layer (SSL)
Please reach out to email@example.com for any SSL related changes and they'll take care of...Scope of Support
Entrecloud Platform and Features We provide support coverage for the following issues:...What is Wordpress hosting?
By offering only Wordpress hosting, we are able to optimize our servers for delivery of Wordpress...