Articles

Can I use my own nameservers?

We require all customers to either use our Entrecloud nameservers or to use cloudflare. This is...

Dev & Staging Sites On Entrecloud

Our staging/dev sites feature is still in the oven and will be coming in Q2 2019 - in lieu of...

GDPR Compliance

As a webhosting provider we keep logs of who accessed which site, including full IP addresses....

How Are Pageviews Calculated?

Update 8/09/18: For the time being we will not bill for pageview overages except in cases of very...

How To Clone An Entrecloud WordPress Site

First login to your Entrecloud Dashboard HERE: Next click the edit button next to the entry for...

How To Create A New WordPress Site

First login to your Entrecloud Dashboard HERE: Next click the "New Installation" button in the...

How To Create A Sub Account for A Client or Team Member

Login to the Entrecloud App here. Next simply click the "Clients and Teams" button in the left...

How To Fix Mixed Content Warnings

After you install an SSL there may be some content in your WordPress installation that is still...

How To Restore A Backup

Entrecloud backs up your site every day! More frequent backups are available for Platinum level...

I'm having problems after updating WordPress

We always thoroughly test new WordPress versions when they are release, however it's impossible...

Managing your Domain Name Server (DNS)

Please reach out to support@entrecloud.com for any DNS related changes and they'll take care of...

Managing your Secure Socket Layer (SSL)

Please reach out to support@entrecloud.com for any SSL related changes and they'll take care of...

Scope of Support

Entrecloud Platform and Features We provide support coverage for the following issues:...

What is Wordpress hosting?

By offering only Wordpress hosting, we are able to optimize our servers for delivery of Wordpress...